Abstract

Article history: Received March 5, 2012 Received in Revised form March, 15, 2012 Accepted 20 May 2012 Available online May 28 2012 In the current competitive environment, managers do their best to convert organizations under their supervision into competitive and responsive through creating capability of timely delivery of quality products and services. In the other word, they try to create value for their customers, which yield more profitability for stakeholders. In line with this, determining of interorganizational factors and the relationships among these variables and supply chain performance plays an important role in achieving these objectives. The relationship modeling is a type of multiple criteria decision-making (MCDM) problem, which requires applying experts to determine the relationships. The Decision Making Trial and Evaluation Laboratory (DEMATEL) is an MCDM tool, which not only can convert the relationships among cause and effect criteria into a visual structural framework, but also it can be used as a technique to handle the inner dependences within a set of criteria. This paper proposes an effective solution based on DEMATEL approach to help managers evaluate the relationships between interorganizational factors and supply chain performance. © 2012 Growing Science Ltd. All rights reserved.

Highlights

  • A supply chain is made up by multiple actors, multiple flows of items, information and finances

  • This paper proposes an effective solution based on Decision Making Trial and Evaluation Laboratory (DEMATEL) approach to help managers evaluate the relationships between interorganizational factors and supply chain performance

  • There has been a large volume of studies, which examine how to cope with organizational context and organizational strategy when there are variances in organizational performance (Daft,1995; Robbins,1990).What is missing in existing literature, though, is an understanding the intervening mechanism, which explains the paths of the influence from organizational context and strategy to supply chain performance

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Summary

Introduction

A supply chain is made up by multiple actors, multiple flows of items, information and finances. Supply chain managers are involved in different problems for directing the organizations to the predefined destination. In other word, managing environmental changes is the most important managers' responsibility in such uncertain environment where mangers face different problems. These days, only those organizations are survived that could handle environmental conditions. Internal organizational context focuses on broad and relatively stable categories of organizational characteristics such as structure, culture, and strategies (Pettigrew, 1979). They constitute an environment where organizational activities take place. The main factors for evaluation of supply chain performance categorized into three groups of economical, communicational and product performances and any organization, which could have the most strategic alignment tend to reach more level of these dimensions (Carmeli et al, 2010)

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