A Study on the effectiveness of occupational trainings of insurance on the performance of the insurance companies’ employees in terms of entrepreneurial skills

Abstract

This study aims to survey the effect of the occupational trainings of insurance on the performance of the insurance companies’ employees in terms of personal, managerial and technical skills of entrepreneurship and to present practical solutions to increase the occupational training of the insurance companies’ employees in terms of entrepreneurial skills. This study is an applied research and uses descriptive survey method. Research statistical community incorporates 1600 employees of the Isfahan's insurance company in 2009. The statistical sample of this study is estimated 301 persons through Cochran's formula and these persons are chosen through random cluster sampling. A researcher made questionnaire with the Cronbach's Alpha reliability of 0.84 was used which consisted of 52 five likert scale close-ended questions and 1 open-ended question. To measure the assumptions, T-test for independent and paired samples, Kruskale-Wallis test, ANOVA and the Spearman Rho rank order correlation test are used. The results show that there is a meaningful difference between the effect of academic educations and the beginning or in-service educations on the performance of the insurance companies’ employees in terms of entrepreneurial skills (personal, managerial and technical). The employees’ personal and managerial skills of entrepreneurship are different due to their kind of activity. However, there is not meaningful difference among the technical skills of entrepreneurship based on the kind of their activity. Also it is revealed that there is not meaningful difference between the performance of employees whose major is insurance management and employees whose major is different in terms of entrepreneurial skills. An entrepreneurial skill is different among the employees based on their education level, but there is not difference among entrepreneurial skills of employees based on their major. Personal skills of entrepreneurship are different based on employees’ gender, but managerial and technical skills of entrepreneurship of employees are not different based on gender. There isn’t correlation between the entrepreneurial skills and the employees’ service records. There is not meaningful difference among the employee's personal skills of entrepreneurship arised from the beginning or in-service educations based on their education level (diploma and upper), but there is meaningful difference among managerial and technical skills of entrepreneurship arised from the beginning or inservice educations based on the employees’ education level (diploma and upper). This study emphasizes the importance of occupational trainings of the entrepreneurial skills.