Abstract
Online shopping, sometimes known as e-shopping, is a type of electronic commerce that enables customers to make direct purchases from sellers using a computer browser and the internet. The development of the Internet has given businesses the chance to remain competitive by giving clients a convenient, quicker, and less expensive option to make transactions. A well-structured Questionnaire was prepared and distributed online to the customers who are using online shopping. The various secondary information sources used for the present research include journals magazines and websites. The data collected was analyzed through Percentages, Anova is done by using JASP. The study selected 122 customers randomly who are using online shopping. From the data analysis, it was found that majorly male respondents who are 30 and above age are significantly influencing the problem of on line shopping. Key Words: Customer Perception, Problems of Online Shopping,Percentage Analysis and ANOVA
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