Abstract
Recently, considerable research on group decision support systems has been conducted in countries that have extensive information technology infrastructure. The development of group decision support software might have different implications depending on cultural differences in group behavior. This research is conducted in two phases. The first phase is exploratory in nature to understand the group decision-making behavior in Korean firms and the second one is a comparative study of group decision making between U.S. and Korean business firms. An adapted group decision-making model was used for this study, which defines the group decision-making characteristics or culture in terms of the organizational characteristics, size of the group, cohesiveness of the group, nature of the problem, function of the leader, group decision-making process, and dysfunctions. Validity of the model is also presented.
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