A Study on Smart Medical Product Service System for the Elderly With Chronic Disease at Home

Abstract

This study aims to improve the service quality and management level of smart medical products for the in-home elderly with chronic diseases. Based on the existing health and elderly care products, services related to the products are added to build a sustainable intelligent medical product service system for the in-home elderly with chronic diseases, consisting of intelligent elderly care products, health services and support facilities. Adopting the product service system theory, the current situation of self-management and health service needs of the elderly with chronic diseases in china were investigated through stakeholder analysis, user interviews and role models. Combined with the KJ method, the problem points and needs were classified, a strategy was proposed to extend the value of the smart medical product service system for the elderly with chronic diseases. Results can be used to solve the contradiction between the demand and supply of medical and health services for the in-home elderly with chronic diseases, to promote the healthy, orderly and sustainable development of the in-home elderly services, and improve the living quality of the chronically ill elderly in their old age.