A Study on Intention to Use e-Procurement Systems among Procurement Business Bidding Managers

Abstract

South Korea’s e-Government is changing its e-Governance to strengthen information transparency and fairness, having passed through the preparation, diffusion, and maturation stages according to the direction and purpose of the government’s policies. Various services are being offered and are evolving towards a system where businesses can bid for public informatization in a way that makes public information open to citizens. This study examined the intentions of procurement business bidding managers that use the e-Procurement system for bidding. The study model combined the UTAUT and TTF models. A positive analysis was performed using the SMART PLS for statistical analysis and hypothesis testing. The results showed that, for procurement business users, performance expectance, social influence, and facilitating conditions but not effort expectance had a significant positive influence, perhaps because systems adopted through government policies are not in a form that can be used voluntarily (e.g., smartphones, tablet PCs, Internet banking) but instead have inherent characteristics that give users no options, regardless of their wishes. This study is significant in identifying the characteristics attributable to obligatory use, instead of voluntary use, for the achievement of organizational (company) goals.