Abstract
Digital technology is employed to enhance decision-making, streamline service delivery, and optimizeadministrative processes within the government. Its purpose is to enhance the efficacy, efficiency, and transparencyof governance. In smart cities, smart governance plays a vital role in augmenting the efficiency and effectivenessof municipal services while promoting transparency and citizen accountability. In our study, we have studied thedisruptive technologies in smart cities governance from a theoretical standpoint. We have focused on the primarydisruptive technologies utilized in the governance of smart cities—Blockchain, Artificial Intelligence, Internet ofThings, Big Data, and 3D Printing—and we understand how each of these technologies is employed in thegrowth of smart cities. We also examined citizen awareness of the use and deployment of these technologiesas part of our study. As part of our study, we also analyzed how aware citizens were of the use and deploymentof these technologies. When compared with other applications of various technologies, our analysis finds thatBig Data is the most extensively employed technology in the construction of smart cities. This article willcome to the conclusion that these technologies have a substantial impact on the growth of smart cities andits governance.
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