Abstract

An organization's knowledge may be put to good use in the form of financial and social returns for its customers and network via the implementation of a system known as "Knowledge Management." Knowledge management is a multi-step process that enables the free flow of information across all VIP clients of a business. Common knowledge is that banks are crucial in a nation's ability to expand its economy, create new jobs, innovate, and build its credit infrastructure. It is important to recognize the role that commercial banks play in a country's economic progress because of the effective mobilization of resources for productive purposes. The purpose of this research is twofold: first, to identify the ways in which banks have benefited from implementing knowledge-management practices, and second, to identify the barriers that have prevented these advantages from being fully realized.

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