Abstract

Smartwork will gradually move from the routine job to the knowledge based job. Therefore, supporting the personal level knowledge activities and the organizational level KM(Knowledge Management) will have a critical effect on the organizational performance. The purpose of this research is to develop strategies that revitalize the knowledge management for organizations that are trying to implement smartwork under such context. First of all, through the research results reviewed from areas such as current teleworking, telecommuting, mobile working and virtual organization, we identify the characteristics of the knowledge management for smartwork. And then, we develop and propose KM strategy that would supplement the existing knowledge management method and techniques in the smartwork environment. Academically, this paper emphasizes the further research needs about KM in terms of smart work. Operationally, it outlines and guides to the KM strategies for the government and enterprise planners that are designing smartwork.

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