Abstract
The dental surgeons are exposed daily to contacts with tense and anxious patients, to a long journey of work and many times face unfavorable work conditions. They are in constant risk of developing the burnout syndrome, a process that presents three components: emotional exhaustion, depersonalisation, and lack of personal accomplishment. In the present investigation, the level of burnout was studied in relation to the three factors of the syndrome. One hundred and Sixty nine dental surgeons„ composed the sample of Porto Alegre's dentists that answered to the Maslach Burnout Inventory (MBI). The questionnaires were taken to their work place to be self answered. The results showed that the dental surgeons of this sample presented low levels of emotional exhaustion and depersonalisation, and very low grades of lack of personal professional situation was significantly associated to the sub scales of the MBI, suggesting that the characteristics of the organisational structure of work are more important to explain the burnout syndrome than personal variations.
Highlights
Study on significant sources ofthe "burnout syndrome" in workers at occupational centres for the mentally disabled
The dental surgeons are exposed daill to contacts with tense and anxious paüents. lo a long journey of rvork and many times face unfavorable work conditions. They are in constant risk of developing the burnout syndrome, a process that presents three components: emotional exhaustion, depersonalisation, and lack of personal
The level of burnout was studied in relation to the three factors of the syndrome
Summary
0-54 0-30 0-48 informações sobre o perÍìl dos CDs que constituíram a amostra. Na segunda parte da investigação, foi aplicado o MASLACH. O insÌrumento desenvolvido e validado por MASLACH e JACKSON (1986) é constituído por três sub escalas: I.Esgotamento emocional (9 questões), valoriza a experiência de estar emocionalmente esgotado pelas demandas do trabalho; 2.Despersonalização (5 itens), valoriza o grau em que cada um reconhece atitudes de friecada súb:escala do ClassiÍìcação. 32-s4 II _ 30 38_48 za e distanciamento; 3.Realização pessoal (8 itens), avalia os sentimentos de auto-eficácia e. I realização pessoal no mostra a distribuição trabalho. O Quadro dos escores e a classificação para cada sub escala do MBI. Pela combinação de escore de cada uma das três sub escalas, se obtém o nível da síndrome do indivíduo ou categoria profissional. Os indivíduos que estão esgotados emocionalmente ou apresentam nível global alto de bumout terão uma alta pontuação em esgotamento emocional e despersonalização e baixa em reaÌização pessoal. Caracterização dos CDs da amostra Os dados demográffcos dos 169 CDs que constituíram a amostra deste estudo serão apresentados a seguir: As mulheres representam a maioria da Quadro 2 - Matiz das corcelações lineares, Coefi,ciente Línear de PEARSON (r)
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