Abstract

Simulation is a method that using especially waiting line systems. In this study, a simulation study has made for waiting line systems by C programming. The particular queue will be a place where customers are waiting for service behind each other. For the purpose of this study, a simulation in C language is created in order to simulate the aforementioned queue system. With this simulation, it is aimed to increase customers’ satisfaction by decreasing service cost, and to increase the quality of service with minimum waiting time. Considering alternative solutions, the optimal system is obtained to ensure economical stability between the interests of the customers and the management.

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