Abstract
IntroductionThere has been a rapid adoption of telerehabilitation services, particularly during the COVID-19 pandemic, with minimal guidance or evaluation of benefit. This survey explores experiences of video consultations in a specialist outpatient neuro-rehabilitation service. MethodsDigital surveys were designed to evaluate experience of Attend Anywhere. Anyone could answer the survey after attending a video consultation. Setting and participantsPatients and Doctors, occupational therapists, physiotherapists and speech and language therapists from a specialist outpatient neuro-rehabilitation service, between January and November 2020. ResultsA total of 637 surveys were analysed. 74.6% clinicians and 46.4% patients indicated video consultations were effective (X2=158.6, p<0.001). Physiotherapists indicated video consultation was not as effective as face to face (30.6%, X2=12.5, p=0.052). Over 95% of clinicians and patients reported they would use the video consultation system again X2=5.8, p<0.016. ConclusionsVideo consultation offers potential for improving access to healthcare for patients with complex neurological conditions.
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