Abstract
Intercultural communication has moved past the need to have basic knowledge of how to interact with other cultures. In today's global market, intercultural business transactions are commonplace and simply knowing what general behaviors are acceptable in intercultural exchanges is just the beginning. Serious games and simulations may provide a way to facilitate intercultural communications training for business professionals. In this paper, we present the design of a team-based (collaborative), player-driven serious game that applies group and team dynamics, leadership, and intercultural communication theories to move beyond the bow, kiss, or shake training common in international business. We present the players with cultural information in a nonlinear emergent narrative fashion enabling them to develop strategy and employ their knowledge. Our design emphasizes exploration, role-playing and team work in a multi-cultural setting facilitating the learning process of other cultures communication needs and customs.
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