A review on supply chain performance measurement systems

Abstract

Abstract In today’s fierce global environment, continuous performance measurement is the key mantra for any kind of business successes. The performance measurement system is a framework to measure the efficiency of the supply chain. The purpose of this paper is to review the dearth of research into performance measurement systems in the context of the supply chain by reviewing the contemporary literature for the last two decades and evoking the potential avenues for future research. For this purpose, the authors have considered and classified the supply chain performance measurement systems as approaches and techniques and followed a systematic literature review procedure. Finally, this paper discloses that simulation techniques are more suitable than other performance techniques and approaches for the supply chain performance measurement in a volatile environment. The study also provides a strong basis for future researchers and academicians in applying the performance measurement systems in the context of the dynamic supply chain.