Abstract

The Shipping Lines, NVOCC, MTO’s is a company that organizes shipments for individuals or other corporations and might too turn as a shipper. A forwarder is frequently not energetic as a shipper and turns merely as a manager, in other words as a third-party (non-asset-based) logistics provider that dispatches shipments via asset-based carriers and that books or otherwise arranges space for these shipments. The research study is about the factors influencing customer’s choice of Shipping Lines Middle East Sector. So the researcher here used different descriptive methods like interview method, survey method and observation method to know the various impacts and expectation of the customers towards the customer’s choice towards the shipping lines to Middle East Countries from Chennai.

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