A real-time emergency response scenario using Web 2.0 (Yammer) technology

Abstract

AbstractWeb 2.0 technologies, such as Facebook, YouTube and MySpace, are freely available web-based applications commonly associated with information sharing and community activities, as well as user-centred design. The social networking capability of Web 2.0 enables group activities and academic interactivity, and offers networking opportunities between tutors and students. This paper reports the research findings of a case study seeking to evaluate student perceptions of incorporating a Web 2.0 micro-blogging tool called Yammer into teaching. This involved closed group discussions facilitating a real-time emergency response scenario for an eruption of Mt Vesuvius. The scenario involved students role-playing as a ‘Hazard Analyst Officer”, responding to the changing environmental and social information provided before and during the eruption. Staff played a role as key stakeholders in the communications pathway. The student experience was quantified through questionnaires and focus group methodologies to ...