Abstract

Background: Designing and implementing team interventions to improve quality and safety of care in acute hospital contexts is challenging. There is little emphasis in the literature on how contextual conditions impact interventions or how specific active ingredients of interventions impact on team members’ reasoning and enact change. This realist evaluation helps to deepen the understanding of the enablers and barriers for effective team interventions in these contexts. Methods: Five previously developed initial programme theories were tested using case studies from two diverse hospital contexts. Data were collected from theory driven interviews (n = 19) in an Irish context and from previously conducted evaluative interviews (n = 16) in a US context. Data were explored to unpack the underlying social and psychological drivers that drove both intended and unintended outcomes. Patterns of regularity were identified and synthesised to develop middle-range theories (MRTs). Results: Eleven MRTs demonstrate how and why intervention resources introduced in specific contextual conditions enact reasoning mechanisms and generate intended and unintended outcomes for patients, team members, the team and organisational leaders. The triggered mechanisms relate to shared mental models; openness, inclusivity and connectedness; leadership and engagement; social identity and intrinsic motivational factors. Conclusions: The findings provide valuable information for architects and facilitators of team interventions in acute hospital contexts, as well as help identify avenues for future research. Dataset: The data presented in this study are available on request from the corresponding author. The data are not publicly available due to their sensitive nature and potential identification of participants.

Highlights

  • IntroductionThe design and implementation of effective multidisciplinary team interventions to improve the quality and safety of care in acute hospital contexts are challenging tasks

  • Clear and consistent communication and clarity of goals ensures team members have a shared sense of ownership and trust, clarity of role and purpose and shared situational awareness (MRT2).These mechanisms are important for team building and team performance [47,48,49].We demonstrate that through these mechanisms, effective communication ensures that team members know what is required of them and their team, enabling meaningful engagement and participation in the intervention, improved relationships and team culture, effective decision-making and implementation of agreed solutions (MRT 2)

  • The findings are presented in the form of middlerange theories (MRTs) illustrating how and why the resource mechanisms work in specific contextual conditions, for whom they work and why

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Summary

Introduction

The design and implementation of effective multidisciplinary team interventions to improve the quality and safety of care in acute hospital contexts are challenging tasks. Several factors can impact their effectiveness, for example questions over the validity of the interventions, staff competency and resources, lack of senior management support [1,2], hierarchies within teams [3], fragmented teams [4], staff turnover [5,6] and inability to take time out for improvement work. For the purpose of this study, these interventions have been defined as:. “Two or more healthcare disciplines working together in an acute hospital context and in receipt of a programme or intervention or directly involved in implementation of a.

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