Abstract
This article sought to analyze how the use of blockchain can rationalize bureaucracy within companies that seek efficiency and reliability in their processes. The study was carried out in two companies of two different segments: one is a cosmetics factory that uses the tool in its logistical process of delivering its products to distributors; the second is a multinational management consulting and auditing firm in the health area . The research, of an exploratory nature, used in-depth interviews with directors of the target companies. The interviews were transcribed and analyzed using the methodological proposal of Flores (1994) which, based on the data obtained, established the categories and, subsequently, the meta-categories. The results showed how blockchain can simplify and reshape processes and transactions between companies, reducing errors and rework, making bureaucratic processes more rational and thus more efficient.
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