Abstract

This paper proposes a process for human resource performance evaluation using computational intelligence techniques. The human resource (or employee’s) performance evaluation is essentially a regular assessment and review of an employee’s performance on the job. This evaluation can be performed in different ways, depending on the kind of job of the employee and on the company’s politics or business area. The process proposed on this research combines Fuzzy logic, text sentiment analysis and supervised learning classification techniques, such as a multi layer perceptron artificial neural network, decision tree algorithms and naive bayes into ensemble classifiers, in an attempt to provide a fair evaluation process, minimizing or even eliminating common problems caused by simple objective or subjective approaches. The data provided for this research was originated from several evaluations applied in two Brazilians institutions. Simulation results shows consistence on the data generated by this proposed process, indicating a good perspective for applications on companies of most business areas.

Highlights

  • Human resource management (HRM) is defined as the process that organize, manage and leads a team [1]

  • This paper presents an approach related to the way how each employee performs in these competences, which is a process known as ‘‘Human resource performance evaluation’’

  • This paper presents an approach using computational intelligence techniques as an alternative to deal with the common variations on this kind of process, combining ruled based classifications, such as regular crisp functions and fuzzy logic scripts, as well as supervised learning algorithms based

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Summary

Introduction

Human resource management (HRM) is defined as the process that organize, manage and leads a team [1]. The HRM has gone through a major transformation in form and function in the past 3 decades [2] In nowadays, such a competence is considered a source of sustained competitive advantage for organizations operating in a global economy [3]. The HRM is considered key to the success or not of a given project [4], but such kind of company has to have a special care about the evaluation of senior project managers, a position which often lacks of a proper tool for evaluation [5] Given this context, it becomes clear that HRM implies directly in competitive advantage to a particular company [6], The associate editor coordinating the review of this manuscript and approving it for publication was Muhammad Imran Tariq

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