A New Theoretical Framework of Organizational Effectiveness from Knowledge and Ambidexterity Perspectives

Abstract

Objective – This paper aims to build a new theoretical framework related to organizational effectiveness. Unfortunately, there is no research which builds a theoretical framework of organizational effectiveness influenced by knowledge infrastructure capability, organizational environment, absorptive capacity and innovative ambidexterity. Methodology/Technique – The theoretical framework is built from the past research of the organizational effectiveness antecedents using literature review method. The theoretical framework in this conceptual paper consists of nine propositions with three novelties: the direct relationship among knowledge infrastructure capability; absorptive capacity; and organizational environment to innovative ambidexterity. Findings – This conceptual paper only applies structural contingency theory, knowledge-based theory and absorptive capacity theory in constructing relationships among concepts. Novelty - This theoretical framework can be applied as a basis for the next future empirical research. Type of Paper: Review JEL Classification: L22, L23, M10. Keywords: Knowledge Infrastructure Capability; Organizational Environment; Absorptive Capacity; Innovative Ambidexterity; Organizational Effectiveness. Reference to this paper should be made as follows: Pangarso, A; Astuti, E.S; Raharjo, K; Afrianty, T.W. (2020). A New Theoretical Framework of Organizational Effectiveness from Knowledge and Ambidexterity Perspectives, J. Mgt. Mkt. Review, 5(4) 213 – 225. https://doi.org/10.35609/jmmr.2020.5.4(3)