A new multi-component DEA approach using common set of weights methodology and imprecise data: an application to public sector banks in India with undesirable and shared resources

Abstract

Owing to the importance of internal structure of decision making units (DMUs) and data uncertainties in real situations, the present paper focuses on multi-component data envelopment analysis (MC-DEA) approach with imprecise data. The undesirable outputs and shared resources are also incorporated in the production process of multi-component DMUs to validate real problems. The interval efficiencies of DMUs and their components in MC-DEA are often challenging with imprecise data. In many practical situations, different set of weights may be resulted into valid efficiency intervals for DMUs but invalid interval efficiencies for their components. Therefore, the present study proposes a new common set of weights methodology, based on interval arithmetic and unified production frontier, to determine unique weights for measuring these interval efficiencies. It is a two-level mathematical programming approach that preserves linearity of DEA and exhibits stronger discrimination power among the DMUs as compared to some existing approaches. Theoretically, the aggregate efficiency interval of each DMU lies between the components’ interval efficiencies. Further, the proposed approach is also applied to banks in India for proving its acceptability in practical applications. The performance of each bank is investigated in terms of two components: general business and bancassurance business for the years 2011–2013. The present study emphasized expanding pattern of bancassurance business in current market scenario with more percentage increase as contrasted to general business.