Abstract

Public procurement of technological services is becoming a key condition to improve Public Administration, but such contracts have to cope with specific challenges, namely, the long duration of each contract to justify sufficient investment by the contractors on the appropriate facilities and their nature of the so-called incomplete contracts. They are incomplete contracts because full specification of the technologic features is unfeasible due to their evolution and because demand for each service is also hard to be forecasted. These challenges explain why traditional procedures to form such contracts are not successful and so the two research questions addressed by this paper are: which alternative model to govern public contracting of technological services can be proposed and how can it be implemented respecting the Directives of the European Union and the electronic public procurement instruments such as electronic catalogues. An innovative approach is proposed based on the Quasi-Market model coping with these two questions and a successful application to the Heath sector in Portugal is also presented and discussed herein.

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