Abstract
Objectives: The use of technology has become ubiquitous in different areas of businesses and plays a significant role in gathering huge amount of data. In Philippines, for example, a government agency, Department of Trade and Industry (DTI) is entrusted with a project to assist and monitor the status of Micro Small Medium Enterprises (MSMEs), some of which are located in rural or remote places. There are number of approaches that are able to address registration and monitoring of clients or business establishments records through mobile-based application. However, there may be times that poor connectivity or no network connectivity is experienced with LTE or wi-fi network. Hence, one of the major challenges in dealing with mobile computing is on how to provide the clients with the same user experience even when there are some issues on connectivity. In this study, we developed a mobile-based application that may significantly improve the process whereby clients or users have the chance to access data that is stored in a stationary database or some other data repository at any time and any place. Methods: We introduce an innovative approach for efficient tracking and monitoring data leveraging the strength of data synchronization and replication. A mobile-based platform using a centralized database was designed and developed to facilitate quick registration of clients and easy portfolio monitoring of the business establishments. Application: The mobile-based system is an application that runs through android platform necessary for MSMEs’ efficient registration and monitoring purposes whereby users in remote areas are provided with the same user experience despite issues on connectivity (i.e. from “poor” to “no network” connectivity). We deployed the system in the Department of Industry (DTI) provincial office, which covers thousands of MSMEs. Findings: Experiments reveal that our approach provides effective results, which gains high acceptability of the users. Keywords: Agile Approach, Agile Software Development Method, Context Diagram, Micro Small Medium Enterprises (MSME), Mobile-based Application, Monitoring System, Offline Data Synchronization
Highlights
Micro Small Medium Enterprises (MSME) is defined as any form of business activity, which is engaged either in industry or agricultural services
MSME became a popular enterprise in the Philippines, such that there is a spread of vast amount of business inclined individuals with the supervision of the Department of Trade and Industry (DTI)
We present some sample screen shots of our mobile-based application, which include modules for conducting surveys that can still work efficiently even without internet connection
Summary
Micro Small Medium Enterprises (MSME) is defined as any form of business activity, which is engaged either in industry or agricultural services. All necessary information relative to online monitoring and tracking of client’s (MSMEs) profile is considered, which paves the way to acquire the latest and accurate information. This may help the organization lessen the bulk of the workload in profiling and monitoring the clients (e.g. conducting surveys in selected sectors, status monitoring, etc.). The system can provide needed information to authorized personnel by accessing the system online, thereby promoting higher productivity as it reduces time requirement to process each transaction
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