A methodology for personnel selection in business development: An interval type 2-based fuzzy DEMATEL-ANP approach

Abstract

The employee selection procedure holds significant importance for every company or organization involved in current economic activities. It is vital to underscore staff selection since it plays a crucial role in determining a firm's success. When a corporation selects a suitable applicant for a position and initiates the recruiting process, it might mark a critical point for the firm and substantially impact its functioning. In the present study, I utilized the trapezoidal interval type-2 (IT2) fuzzy Decision-Making Trial and Evaluation Laboratory (DEMATEL) - Analytic Network Process (ANP) methodology to conduct person selection. Additionally, statistically significant values for both the primary and secondary criteria related to staff recruitment were determined. The employment of square comparison matrices is essential for implementing the DEMATEL-ANP approach. The number of subcriteria for this application is equal to that of the alternative. The approach was successfully executed without facing any obstacles. The aim of this research was to investigate the viability of employing IT2 Fuzzy Systems to handle and control uncertainty efficiently. In addition, the implementation of sensitivity analysis plays a vital role in the context of multicriteria decision-making (MCDM) techniques.