Abstract

In recent years, consumer oriented information systems (IS) development has become an increasingly important matter, as more and more complex IS are targeted towards consumer markets. We suggest that developing IS for consumers creates practical and research challenges, which researchers should attend to. In this paper we offer a straightforward way of gathering non-technical requirements from consumers and integrating them into a rapid IS development process. To demonstrate the feasibility of such an approach, we have constructed a support environment within metaedit+ meta computer-aided software engineering (CASE) tool to link an existing consumer requirements elicitation method, critical success chains (CSC), to a domain specific method (DSM) for rapid application development for mobile phones. The developed approach facilitates the development of mobile application prototypes, which can be used by end-users in an emulator or actual phone. These prototypes can be used to confirm and refine the requirements gathered from consumers.

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