Abstract
Management information system (MIS) is increasingly being used for information storage, handling, processing and retrieval of data for improving the services provided by any organisation. It allows quick decision making for overall functional improvement. Headquarters Central Command (Medical) Lucknow has developed software for data capturing in respect of six important functional areas. These include employability and availability of specialist officers, assessment of hospital services through functional update and monitoring team (FUMTs), patient satisfaction survey, user commanders opinion, state of critical items of hospital clothing and modernisation of hospitals. This automation has resulted in quick and scientific decision making for improving the medicare services to the clientele.
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