Abstract
This research aims to understand the state of the art in Mexico's e-government research field, research trends, empirical research, e-government access, adoption, and availability of online services. Through a systematic literature review using preferred reporting items for systematic literature reviews and meta-analysis (PRISMA) methodology, 19 articles were identified from 2000-2020. The findings show that research trends contribute to the study of factors influencing e-government research in Mexico. Additionally, the insufficient number of publications and reports in scholarly journals related to this topic in Mexico supports this claim. It is essential to foster future studies in several areas to address this gap and understand the factors influencing e-government research by citizens in Mexico.
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