Abstract
Implementation of an effective quality management system requires the ready availability of expert statistical quality control (SQC) practitioners. However, this expertise may be unavailable to many small- and medium-size manufacturing organizations. Knowledge-based systems (KBS) can be used to make SQC expertise easily available to these organizations. This paper describes a KBS that has been developed for providing assistance in: (1) the selection and design of appropriate quality control charts; (2) the process monitoring analyses; and (3) providing corrective advice based on the monitoring analyses results. The KBS runs on a microcomputer and has been developed using a commercially available development shell.
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