A fuzzy multi-criteria decision-making method for selection of criteria for an e-learning platform

Abstract

Thanks to developing technology, one of the most significant changes in people’s daily life routines have emerged in the education system. Due to developed software and hardware, people have begun to access, process, and share information regardless of time and place. Therefore, the internet-based teaching process, used alone or integrated with traditional education techniques, has brought many advantages and has become indispensable. Especially towards the end of 2019, the COVID-19 epidemic, which emerged in Wuhan, China, and spread worldwide, has again revealed that these systems have great importance for the future world. During the epidemic, traditional face-to-face education has been disrupted in many parts of the world, increasing online education. This situation has allowed increasing the number of studies on these systems. In particular, studies on the practical design of these systems are essential for the stakeholders of education systems. In this study, some significant criteria and sub-criteria are chosen based on literature and evaluated by using the fuzzy analytic hierarchy process.