A Framework of a Blockchain-Supported Remanufacturing Trading Platform through Gap Analysis

Abstract

Considering that consumers are more willing to buy products online, companies are increasingly selling remanufactured products online through e-commerce platforms. Notwithstanding the high attention it elicits from researchers and companies, the current study on the remanufacturing trading platform is still in its infancy. Thus, we investigate 20 remanufacturing trading platforms and make a gap analysis among them in terms of (i) business model, (ii) product display, (iii) delivery products, (iv) quality assurance and after-sales service, (v) product review and star rate, and (vi) transaction and payment. On this basis, we analyze features for the development of remanufacturing trading platforms and propose six key applications aimed at filling the identified gaps. The consortium blockchain has the characteristics of security and transparency, high credibility, traceability and unfalsifiability, low cost, and strong scalability, which can provide effective support for the six key applications. Then, we construct the technical framework and the model of a consortium blockchain-supported remanufacturing trading platform. Further, we analyze the coupling mechanism between the consortium blockchain and the remanufacturing trading platform to explain how the remanufacturing trading platform supported by the consortium blockchain achieves the development characteristics. This study provides important guidance for the development, construction, and operation management of remanufacturing trading platforms.