A framework for linking Soft Systems Methodology (SSM) and Jackson System Development (JSD)

Abstract

Abstract. This paper describes a proposed framework for linking soft systems methodology (SSM), a problem structuring technique for use in messy, ill‐defined problem situations, with Jackson System Development (JSD), an information system development methodology which has object‐oriented characteristics. The approach taken has been to embed the modelling phase of JSD within SSM after the conceptual modelling stage, but before the debate on desirable and feasible change. The JSD modelling phase is carried out at a conceptual rather than a real world level. The framework comprises of a series of steps which enable JSD entity structure diagrams to be derived to a large extent from the activities in an SSM conceptual model. A data model may then be built up by exploding the activities in the conceptual model or by using ‘conceptual hows’ to identify more entities and actions. One of the main benefits expected to arise from the use of such a framework is an improved user requirement definition, which is important to successful systems implementation. The difficulties in actually achieving a link relate to the methodological and philosophical differences between SSM and JSD.