Abstract
In this paper, a framework is developed to manage knowledge sharing on enterprise resources. Enterprise resources are the key elements to progress business objectives. We propose a switch mechanism to handle knowledge sharing in a business. To integrate value chain in a business comprehensive data flow is significant where knowledge sharing is a structured for this process leading to better service provision for customers. Also, a knowledge development program is proposed to evaluate the proposed knowledge sharing switch. The validity of the proposed process is shown in a case study.
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