Abstract

This paper synthesises existing research on the involvement of retail sector employees in identity theft (ID) related crimes. In particular, the literature review considers the conceptualisation of internal identity theft and related crimes within retail industries, prevention methods used to combat internal identity theft related crimes, and to synthesise lessons learnt so far in reducing internal identity theft. We propose a Role Based Framework to help facilitate the prevention of ID theft related crimes and identify the areas for further research. The main findings from this research so far include: a high degree of common purpose and focus is required to develop and implement a comprehensive security strategy, better security tools and all levels of an organisation should be given clear/specific responsibilities regarding internal data security.

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