Abstract
This paper presents a suggested organizational framework for important design issues related to computer-assisted travel counseling (CATC). It presents an alternative methodological approach to the implementation of a counseling system which addresses several issues that have received little attention in the literature. The approach demonstrated is based upon multiple criteria decision-making methodologies. Mathematical formulations for problems related to package trip selection are presented, and solution performance is demonstrated in a prototype decision support system. The results indicate that this approach provides improvements in both performance and extensibility over the CATC systems hitherto described in the literature.
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