Abstract

Telling their side of the story is a central practice for parties in me-diation sessions. The way third parties, often said neutral and impartial, listento these stories can have consequences within and beyond these interactions. Inthis paper, we examine narratives of violence produced in pre-mediation intervi-ews. The case involves a divorced couple disputing the custody of their children.Drawing upon studies in talk-in-interaction and narrative, we analyzed, how themediator deals with reports of domestic violence during the interaction and re-cord her observations about these violent events on a report that will be readby the judge in the case. We aim to contribute to the understanding of listeningby third parties in mediation. The results reveal the massive use of narrativeaccounts with implications for the custody decision. We observed also a lack ofparity in the ways that the mediator listen and deals with the reports producedby each of party

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