A Cultural E-Government Readiness Model

Alia Sabri,Bassam Al-Shargabi,Omar Sabri

doi:10.4236/iim.2012.45031

Alia Sabri, Bassam Al-Shargabi + Show 1 more

Open Access

https://doi.org/10.4236/iim.2012.45031

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Abstract

E-Government is defined as a system utilizing the Internet and the world-wide-web for delivering government informa-tion and services to citizens. This system reduces the processing costs, improves service delivery, and increases trans-parency and communication between a government and its citizens. The aim of this paper is to propose a new model to measure the readiness of e-Government according to cultural factors. By assessing to which degree these cultural factors are present/absent in a country and which of them have a significant impact on government readiness, the government will be able to identify their weakness and strength points, then build a preparing plan that can help them to achieve the readiness required toward a successful implementation of the e-Government systems.

Highlights

E-Government application remain at the top of most countries policy agendas [1,2]
By assessing to which degree these cultural factors are present/absent in the government and which of them have a significant effect on government readiness, the government will be able to identify their weakness and strength points, build a preparing plan that can help them achieve the readiness required toward a successful implementation of the e-Government systems
E-Government is defined as a way for governments to use the most innovative information and communication technology (ICT) to improve the quality of the services and to provide greater opportunities to participate in democratic institutions and processes [17,18] concentrate on the definition of e-Government on the efficient services applied by e-Government include the speed, the functionality, the ease of use, and the cost of information processing

Summary

Introduction

E-Government application remain at the top of most countries policy agendas [1,2]. The emphasis on the eGovernment may be due to the potential of ICT to transform public administration to an efficient system, enhance public services quality, people life, establish trust between public administration and citizens and realize economic objectives [1,3,4]. There are many cultural factors that affect this process Identifying which of these factors should be considered in the preparing process is not an easy task, and this study intent to investigate and identify the cultural factors that will lead the developing countries toward a successful readiness of implementation of the e-Government systems. By assessing to which degree these cultural factors are present/absent in the government and which of them have a significant effect on government readiness, the government will be able to identify their weakness and strength points, build a preparing plan that can help them achieve the readiness required toward a successful implementation of the e-Government systems. A number of conclusions are drawn and recommendations for future work are pointed-out

Background

Cultural Factors

The Proposed Cultural E-Government Readiness Model

Conclusions