Drivers of E-Government and E-Business in Jordan

Abstract

With the global emergence of e-government and its potential benefits to citizens in all its endeavors, there has been a growing need for research on drivers influencing the adoption of e-government services. This paper focuses on drivers influencing the adoption of e- government services among business organizations; hoping to have a better delivery of government services, the increased transparency and availability of information, and the improved interaction with businesses. Jordan is currently striving to move forward in e- government. However, figures reported in the Economist Intelligence Unit's (EIU) E- Readiness Ranking Report for the year 2008, Jordan ranked 53 out of 70 among countries with respect to its business environment. Also, Jordan ranked 50 among 192 countries according to the UN Global survey of e- government readiness in 2008. This paper aims to review the relationship between e-business and e- government in general, as well as e- government and e- business readiness indicators particularly in Jordan. In addition, it examines the motivators and barriers for adopting e- government among business organizations. Jordan needs to overcome barriers for adopting e- government among businesses, and reduce the gap between e-government and e-business with a mutual effort from both parties.