A comparative study of HR practices between the hospitality industry and other sectors in bhiwadi

Abstract

Employees in the public and private sectors who work to assist the sector's expansion are considered to be talented. The performance and value an organization can deliver are highly dependent on the knowledge, skills, and motivation of the people responsible for delivering the various services. These are probably the most important inputs to the system. Despite the large size of public sector organizations, the private sector still provides most services, currently providing 70% of services. The hospitality industry requires a multidisciplinary set of skills and knowledge and employs a wide variety of different categories of employees. It has been observed that supervisory staff, middle management, and senior executives play an important role in the provision of hospitality services. Hotel managers must be aware of the qualitative and quantitative needs of different departments and manage different aspects of personnel management in an appropriate manner. However, lower occupancy rates, higher capacity, shorter guest stays, and the erosion of a hotel's once-sacred image are all effects of a dynamic and complex hospitality environment. Last but not least, "quality of care" is the most important issue in the hospitality industry, related to inadequate guest care and guest preferences and choices. Business growth and performance concerns are inseparable from this issue.