Abstract
High reliability teams in complex and dynamics settings. such as air traffic control (ATC) teams, require high levels of shared awareness and understanding between team members concerning the task for safe and efficient operations. Although much research has been devoted to the measurement of situation awareness of individuals in high risk environments, the operationalization of team situational awareness (TSA) has remained fuzzy and the development of techniques to measure TSA has received little attention. This study describes the first results of a TSA measurement based on mutual belief. The new TSA method is a qualitative as well as a quantitative method, which relies on qualitative data obtained through behavioral observation by Subject Matter Experts and allows quantitative TSA ratings based on the collected data. This paper describes the method and initial efforts to establish reliability and validity in an ATC environment and discusses the next steps for further development.
Published Version
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