Abstract

To obtain a consistent product quality, with characteristics as desired by the consumer, detailed product specifications are vital. Product specifications can be created by using different methods, but will always need the input from consumers and from different disciplines within the organisation such as product development, manufacturing and quality control. Any product attributes identified should be well defined, unambiguous and well understood by assessors to ensure consistent use and results. Once a reliable sensory specification has been developed, production, competitor and development samples can be compared against the specification to check sensory quality. All aspects from development, to implementation, use and follow-up of the product sensory specifications are discussed in this chapter.

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