Abstract
This chapter presents multiple views of quality audits in New Zealand, drawing from the author’s doctoral research, which investigated the nature and purposes of quality assurance in New Zealand universities. A brief overview of quality audits is provided and the history of the audits in New Zealand is presented. Multiple views of quality audits are then investigated from individual, academic unit, disciplinary, university and sector perspectives. Potential disconnections between quality audits and the quality assurance of teaching, learning and research in universities are discussed. Possible reasons for these disconnections are then explored with reference to the roles and responsibilities of various agencies in the New Zealand tertiary sector as articulated in the Education Act (1989). The chapter concludes that greater attention should be paid to advancing ‘quality literacy’, including a systemic understanding of the relationships between quality assurance, quality improvement, quality audit and accountability.
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