2 - Principles of Information Quality

Abstract

This chapter discusses the principles of information quality (IQ). IQ is an emerging discipline concerned with maximizing the value of an organization's information assets and assuring that the information products it produces meet the expectations of the customers who use them. The quality of information is directly related to the value it produces in its application. Data quality (DQ) is the practice of assessing, improving, and maintaining the condition of data with respect to established specifications or requirements and is an important component of IQ. As a discipline, IQ covers a broad array of knowledge and skills. The International Association for Information and Data Quality (IAIDQ) IQ framework comprises six domains that include the formulation of IQ strategy, policy, and governance; creating a culture and environment that promotes IQ; understanding, quantifying, and communicating IQ value and business impact; assuring that the organization's information architecture supports IQ; measuring and improving IQ; and sustaining IQ.