Abstract

This chapter discusses the management of Exchange with Microsoft operations manager (MOM). Proactive operations management requires continuous monitoring of systems and network components. MOM is a comprehensive and scalable server monitoring solution that provides proactive, real-time monitoring and automatic problem resolution for systems running Microsoft server operating systems and certain Windows server-based applications. This event management, performance monitoring, and reporting tool improves the performance, availability, and security of Windows-based networks and applications by continuously monitoring user actions, application software, and servers throughout the enterprise. To provide configuration flexibility and efficient management and monitoring, MOM uses a distributed, three-tier architecture. MOM includes several components and interfaces with each serving a specific function. These components and interfaces fit into one of the three tiers: the presentation layer, the business logic layer, or the data layer. The presentation layer consists of the interfaces that provide access to the collected data and configuration functionality. Business logic layer provides the MOM product functionality and includes agents, consolidator/agent managers (CAMs), and data access servers (DASs). The data layer consists of the SQL database along with the various data providers.

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