Abstract
Many articles and reports issued by educational institutions and research centers discussed the basic requirements that should be implemented by universities, schools, vocational schools, training centers and other categories of educational institutions to assure they can provide quality of education. Although these references have been widely used to achieve quality in education, still differences in requirements may exist. Hence the importance of shedding lights on the International standards ISO 21001 published in 2018 by the International Organization for Standardization. In this article, the author highlighted on the implementation of 11 principles of quality education stipulated in this Standard. In this context, he touched upon the social responsibility principle and the related 7 core subjects (building a governance system, the rights of learners, practicing in a fair operating way, students issues, the development of community, protecting the environment, administrative and academic staff practices) (ISO 26000: Guidance on social responsibility, 2010) that distinguish the ISO 21001 from other international standards and made it a tool that could be applied by educational institutions to create their shared value strategies. In this context, the authors heard the voices of instructors and analyze their views concerning the implementation of the twenty-three requirements mentioned in the ISO 21001, through diffusing surveys to instructors working in educational organizations in Lebanon. The results indicated that 19 of the requirements are being applied effectively. Keywords: Standard, Social Responsibility, Quality Education, Shared Value DOI: 10.7176/JEP/12-33-01 Publication date: November 30 th 2021
Highlights
Achieving quality of education is a critical topic discussed worldwide
The international organization for standardization had to take the initiative and issued a new standard ISO 21001 on May 2018. This international standard indicates generic requirements for a management system for educational organizations (EOMS). (ISO 21001: 2018 Educational organizations — Management systems for educational organizations — Requirements with guidance for use, 2018) It has been 3 years and a half since the international standard was published; it is a short time to assess the situation and to know how many institutions will implement it in comparison with the ISO 9001 that was issued more than 35 years
Many studies related to the economic benefits of the implementation of standards have been done at the macro-level and micro-level, and showed that benefits of countries and institution of implementing standards on growth corresponding to about 0.7% to 0.8% of the gross domestic product (The Economic Benefits of Standardization An update of the study carried out by DIN in 2000, 2020)
Summary
Achieving quality of education is a critical topic discussed worldwide. the International Organization for Standardization published a new international standard related to this topic.
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