Abstract

This chapter focuses on various aspects related to implementation and usefulness of quality control (QC) processes in Japan. Before the end of World War II, there was little application of statistical quality control (SQC) in Japan. Its introductory period was from 1946–1950. The years 1951–1954 saw further development of SQC, and the Deming Prize was established in 1951. In this period, various QC methods developed and many good results were achieved, although there remained three major defects. QC in Japan is characterized by company-wide participation, from top management to the lower ranking employees. It is an activity participated in not only by the departments of technology, design, research and manufacturing but also sales, materials, and clerical or management departments such as planning, accounting, business, and personnel. The results of these company-wide QC activities are remarkable, not only in ensuring the quality of industrial products but also in their great contribution to the company's overall business.

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