치과위생사의 DISC행동유형과 직무만족도 간의 관계

Abstract

Objectives : The purpose of this study was to examine the relationship between the DISC behavioral type of dental hygienists and their job satisfaction in an effort to provide some information on the efficiency of human-resources management. Methods : The subjects in this study were 278 dental hygienists who worked in dental clinics in Seoul. A self-administered survey was conducted from February 10 to March 30, 2011, and the statistical package SPSS WIN 12.0 was employed to analyze the collected data. Results : As for differences among the dental hygienists in DISC behavioral type according to their general and job-related characteristics, there were statistically significant differences in dominance type according to age, and statistically significant differences were found in steadiness type according to martial status. There were statistically significant differences in conscientiousness type according to career, and statistically significant differences were found in steadiness type according to the daily mean number of outpatients. Concerning differences in job satisfaction according to DISC behavioral type, the group of influence type was most satisfied with the job itself, and those who were of dominance type expressed the best satisfaction with pay. The group of influence type was most satisfied with boss ties, and those who were of influence type expressed the best satisfaction with colleague relationships as well. Conclusions : The above-mentioned findings indicate that in order to ensure the job satisfaction of dental hygienists in terms of human-resources management, both of their DISC behavioral type and job satisfaction should accurately be grasped, which is expected to make a contribution to the efficient human-resources management of dental institutions.