통합사례관리에 관한 연구동향 분석 : 2014-2024

Abstract

This study aimed to identify research trends in integrated case management over the past decade by specifically examining papers published from 2014 to 2024. First, academic papers on 'integrated case management' were searched using the Research Information Sharing Service (RISS). Duplicated papers or those not directly related to integrated case management were excluded, and journal articles and theses were selected. A total of 52 papers were selected in this process, and their general characteristics, such as publication year, type of publication, and academic categories, along with the detailed topics, research methodologies, and main results, were presented. The results revealed the following trends: First, papers on integrated case management have been consistently published, with a noticeable increase since the 2020s. Master's theses, doctoral dissertations, and journal articles have been evenly published, primarily in the field of social welfare studies. Second, the detailed topics covered the practice and job factors of integrated case managers, supervision, ordinances or laws, and development plans. Quantitative research was more frequently used. Quantitative studies mainly investigated the roles and competencies of integrated case managers, while qualitative studies often focused on the practical experiences of case managers. Based on these findings, several recommendations for future research in the field of integrated case management were proposed. It is necessary to build nationwide surveys or statistical data in addition to direct surveys. Expanding research to include the experiences of clients, not just case managers, is essential. Additionally, support for the work environment and burnout of integrated case managers is needed.