Abstract
In today's environment, companies have to face great competition in rapidly growing industry segments or market areas. This is why managing employee knowledge is key task in a business environment. Organizations devote time not only to training personnel, but also to working out theoretical knowledge in practice, analyzing errors that arise during communication with the client. Companies need to look for effective methods to assess their employees' knowledge in order to increase competitiveness, but existing platforms do not provide all the necessary opportunities. Therefore, there is a need to create highly targeted software that would make it possible to form tests for the knowledge assessment of organization employees and analyze the results obtained. This article presents the main stages of an online service creating for the information processing about the testing results of the company employees knowledge. Each employee has access to his personal account, in which he can perform tests, track results and rating among other employees by average score, and receive feedback from the manager. The head of the company has the ability to track information for each employee, assign tests, comment on answers, and delete or add new employees. When creating tests, it is possible to select the question type, including downloading audio files and images. The convenient menu bar has been created, which contains various tabs corresponding to the user role. The database has been developed and the relationships types between tables have been defined. User accounts have been created to assign appropriate access levels.
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