성폭력 상담자들의 현장 경험에 관한 합의적 질적 연구: 개인적ㆍ전문적 영역을 중심으로

Abstract

This study aimed to explore the field experiences of sexual violence counselors. It included 11 sexual violence counselors, and the research was conducted from March to June 2019. Data were analyzed using the Consensus Qualitative Research(CQR) method. The results revealed 5 central concepts, 13 domains, 39 categories. In the personal domain, psychological exhaustion due to various factors, efforts to continue the work, and the driving force of 'sense of mission' were identified. In the professional domain, the importance of multifaceted efforts as professionals, assistance needed for professional improvement, and the recognition of the connection between sexual violence and socio-cultural structures were emphasized. Through this, it was evident that sexual violence counselors experienced psychological burnout in the personal domain due to vicarious trauma, competence gaps, limitations of specialized counseling, heavy workloads, and recruitment challenges due to low pay and high turnover. Although counselors overcome these challenges through a sense of mission, sustaining work for an extended period is challenging through individual efforts alone, challenging work environments. In the professional realm, there was a consensus that continuous personal efforts are being made for professional improvement, but it was emphasized that social support should accompany these individual endeavors. Therefore, active support on a societal level is necessary, and improving their working conditions is crucial. This study is significant as it delves deeply into the experiences of sexual violence counselors, laying the groundwork for improving their professionalism.