خشونت در پرسنل بخش اورژانس: یک مطالعه مرور نظام مند

Abstract

Introduction: Violence in the workplace against health care workers is a global issue and it is being observed in the workplace, especially in emergency personnel. Due to the relative increase in violence in the emergency department, this study was conducted to investigate violence in emergency department personnel. Methods: This study is a systematic review of studies on violence against hospital emergency team staff by searching the databases of Google Scholar, magiran, SIDdatabase with the keyword of Violence, Nurses, Emergency Department, between 2001 and 2021 Out of a total of 599 related articles extracted from the databases, reviewing the title and abstracts, based on the study inclusion and exclusion criteria, finally, 11 articles were included in review and analysis. Results: A total of 11 studies were reviewed according to the study subject. In three studies were conducted in Tehran, two in Ahvaz and one in Sabzevar, Arak, Tabriz, Urmia, Hamedan, and Rasht. The incidence of violence was high in ten studies and not reported in one study. In the studies, there was a significant relationship between gender and the level of violence in some studies. In terms of the relationship between gender and violence in the emergency department, in some studies more violence in men and some in women, and in some cases, there were no differences between women and men. The most violent induvial in the studies was that the visitors of the patient. Also, the most common type of violence in all studies was verbal violence. Conclusion: According to the results of this study, the incidence of violence in the emergency departments of Iranian hospitals is high, and also in most studies, violence has been more by patients' visitors. It seems that by creating a waiting room with a suitable capacity, the unnecessary presence of visitors in the ward area can be prevented.